google-reviews
Watch Central
31 West 47th Street #503, New York
-
a month ago
I can not praise Mike and his Team enough. They took care of an adjustment on my Rolex Daytona immediately. Ultra professional, capable, caring and kind. No doubt one of the best facilities in NYC and beyond. They have earned my business … More as a customer “for life.” Thank you. -
a month ago
Brought my late Brother's 1970's-era Benrus back to life - Thanks! -
a year ago
The best experience at all levels, from excellent customer service, fair pricing on their services, accurate description of the services to perform, on-time updates. My best experience in a luxury watch shop in New York. They got my … More repeat business. -
2 years ago
Short version: Watch Central NYC does incredible work, responds to emails quickly, and has a great turnaround time. They will get all of my business in the future.
Long version: I purchased a Ball Fireman Enterprise and it ended up needing … More repaired during the warranty coverage period. As instructed by Ball, I sent it off to Watch Central NYC. They responded to my emails with lightening speed, were always very helpful and courteous in their replies, and got the work done very quickly. I've had my watch back for a while now and it's running perfectly. Watch Central will get any business I have in the future and I recommend them to anyone who values their watches and wants top quality work done on them. -
a year ago
This place has outstanding client service! I bought in my 1978 Rolex Datejust for an overhaul on the movement since it was very rough when winding. They tuned and oiled the movement and came back buttery smooth. The overhaul made a huge … More difference. It feels like a new watch! Better yet, the turn around was about a week! Mike and the team are very knowledgeable and they will go out of their way to provide the highest quality of service. Highly recommend!! -
a year ago
Received my polished Jaeger Reverso and bracelet today. Both look like brand new. If you have a watch that needs repaired, polished, etc, Mike is the man to contact. Customer Service and Communication are excellent.
Mike, thanks for the … More great job on my watch and bracelet.
Mike -
4 months ago
Truly unmatched service and attention to detail. I wouldn’t go anywhere else. Thanks Mike! -
a year ago
Many thanks to Mike and Alex for restoring the damaged platinum bezel on my Ulysse-Nardin Grand Complication GMT Perpetual Calendar. For those who know me well, my standards for my pieces are exceptionally high. As an engineer, I scrutinize … More details with a 10X loupe on my pieces both before and after each repair. In this case, I couldn't stand to look at the light catching the dings in the bezel prior to sending this piece to Watch Central. My mind was instantly put at ease after speaking to Mike on the phone. Mike then kept me up to speed throughout the process, and my watch was returned to me in what the industry refers to as "retail-ready" condition...meaning I couldn't have found a pre-owned piece any nicer than Watch Central's finished product. Frankly, I'm amazed they were able to get this piece so clean, and my watch was back on my wrist in less than 2 weeks. Try getting that kind of turnaround from an AD or the Manufacturer...Not happening! Now it's ready to enjoy again for many years. I can't thank Watch Central enough for such an incredible experience. After subsequently learning that both other watch dealers and Manufacturers also outsource their work to Watch Central, I'll be sure to send them all of my overhaul and repair work in the future. On their website, it lists all of the brands they are accustomed to servicing and repairing, and the list is extensive. I'm thrilled to have made this connection, and I look forward to a long relationship with Watch Central.
